Day Tours Terms & Conditions 2017

  1. All tours in the 2017 programme are £145.00 per person, except Tours 3 and 6 which are £150 and Tour 7 which is £130pp. The cost includes coffee in the morning, a two-course lunch with wine, afternoon tea and transport in a comfortable coach to and from the gardens (No coach on tours 2, 3, 7, 10 and 14).
  2. The group sizes are limited so we recommend that places are reserved by telephone, email or online via the website. Please do not send payment until you have confirmed that places are available. Once availability is confirmed, the booking form and payment in full must be received by Border Lines within five working days of the reservation being made. Places on tours cannot be held longer than this. Payment may be made by cheque payable to Border Lines or by bank transfer. A receipt for your payment and directions to the gardens will be emailed to you, if possible, otherwise sent by post. Please acknowledge receipt of this email. Please tell us if you do not receive the directions and starting times for the day.
  3. To avoid inconvenience to both the other members of the group and the garden owners, we will not wait for latecomers. The coach will depart from the meeting point at the time stated for each day. If you are unavoidably late, then please call James Bolton, who will give you directions to the next meeting point.
  4. Please inform us of any dietary requirements/allergies when making your booking.
  5. No refunds will be given for cancellations. You may transfer your place to a friend, but are requested to inform Border Lines in writing or by email giving the name and contact details of the recipient.
  6. If the owner’s personal circumstances change, Border Lines reserves the right to change or cancel the tour. In the event of cancellation of a tour for whatever reason, you will be offered a refund of the cost of the day only.
  7. Please be aware that while the owners and Border Lines have made every effort to ensure your safety in the gardens, there may be, particularly in wet weather, slippery slopes and paths and other hazards. If you require assistance in the gardens please inform us.
  8. Border Lines, James Bolton Garden Tours Ltd and the garden owners cannot accept responsibility for loss or damage to you, or your personal effects, during your visit to the garden, which you enter at your own risk. Cars are also parked at your own risk and no responsibility can be taken for your vehicle or its contents.
  9. Places on the tours can only be booked once you have read and accepted these terms and ticked the box on the booking form to signify your acceptance.